Frequently Asked Questions
Here, you’ll find frequently asked questions and answers to help with what you need. Still have questions? Feel free to reach out to our friendly customer service team at support@amaryllisapparel.com, and we will be happy to help!
Shipping
U.S. Standard Shipping
- We offer FREE U.S. standard shipping on all orders over $100.
- Shipping is $7.99 for all orders under $100.
International Standard Shipping
- Standard shipping is $24.99 for all orders.
- We do not ship to Australia or New Zealand at this time.
Canada Standard Shipping
- We offer FREE standard shipping on all orders over $150.
- Shipping is $19.95 for all orders under $100.
Orders can take from 5-7 business days to process. Once shipped, U.S. orders can take 5-7 business days to arrive, and international orders can take 5-9 business days to arrive. All orders are shipped from our warehouse in California.
If you have questions or concerns regarding our shipping policy, please reach out to support@amaryllisapparel.com so we can help.
Returns
We are so sorry to hear that your item(s) did not work out for you. We accept returns for most items that are in new, unworn condition within 30 days of the original purchase.
To start your return process, please follow these steps:
- Visit our return portal and enter your order number and zip code to initiate your return.
- We will provide you with a prepaid shipping label for the item(s) that you would like to order. Please note that $6 will be deducted from your refund in order to cover shipping costs.
- Pack up your return item(s) along with your packing slip. Attach the prepaid shipping label to the outside of your sealed package.
- Bring your package to your nearest shipping location.
- Once we receive your package, it can take 3-5 business days to process your return. We will notify you via email once your return has been processed and a refund has been issued. Please note that all returns are processed between Monday-Friday 8 am-5 pm PST. For international orders, customers will need to provide a return shipping label.
For more information on returns, please visit our return policy page.
Our Blogger Box returns follow the same return process as normal returns. However, prepaid shipping labels are $9.99. If you have any additional questions regarding your Blogger Box return, please contact us at support@amaryllisapparel.com.
Blogger Boxes
The Amaryllis Apparel Blogger Box is a monthly membership that gives you the choice of 3 out of 8 clothing items chosen by your favorite bloggers themselves to help you achieve the ultimate influencer aesthetic. The Blogger Box costs $69.99 per month for 3 credits. 1 credit = 1 style. Unused credits will roll over to the next month. With the monthly membership, you can add any of the other 5 items from that month’s Blogger Box options for 30% off each additional item. The Blogger Box offers FREE shipping to boxes sent within the U.S. We do not currently ship Blogger Boxes internationally.
The Blogger Box begins to ship between the 1st and 2nd week of each month. If you're a new member and sign up after this time period, your box will ship 3-5 business days after purchasing!
The first time you subscribe to the Blogger Box, your payment will process immediately. For every month thereafter, your payment will be processed on the 1st of every calendar month. You have up until the 31st of every month to "skip" the next month's box and payment. You will find this button within your account.
For quarterly memberships, your payment will be processed on the 1st of the month every 3 months.
Yes! If you plan on skipping a month of the Blogger Box, no problem. Go to the subscriptions tab and select SKIP. Please make sure to skip your month before the 1st of the month you plan on skipping. Payments are processed on the 1st of each month, so you’ll want to skip before that day.
1 Credit = 1 Item. Each month you will get 3 credits with your Blogger Box membership. Unused credits will roll over each month. Please note that any returned items will be refunded in the form of a credit.
Once. You can only use credits to check out and "pay" for your Blogger Box items one time per month. If you have more credits than what is in your cart, we will let you know! Any unused credits will roll over to the next month.
Domestic Shipping
Yes! The blogger Box membership includes FREE standard shipping to all domestic members within the United States.
International
At this time, the Blogger Box is only available to members in the U.S. Should this change in the future, we'll keep you in the loop!
All Blogger Box memberships renew automatically.
Monthly memberships can be canceled anytime before the monthly renewal is charged on the 1st of every month. Monthly members who have canceled after the 31st may enjoy their membership perks for the remainder of the month.
Quarterly memberships (3 months) can be canceled at any time. Unfortunately, we cannot refund your original payment, and you can continue to enjoy the membership perks for the remainder of your pre-paid quarterly membership.
PLEASE NOTE: If you would like to cancel your membership, please be sure to do so before your renewal date (the 1st of every month) since the cancellation cannot be applied retroactively. There are no cancellation fees.
To cancel your membership, please visit the SUBSCRIPTIONS tab of your account and click CANCEL SUBSCRIPTION. Alternatively, you can contact us here and request to cancel your membership.
Within your account, navigate to the SHIPPING ADDRESSES tab and select the address you'd like to edit under your current shipping address.
PLEASE NOTE: Billing and shipping information must be updated before your payment is processed on the 1st of each month.
Within your account, navigate to the BILLING INFORMATION tab and select the info you'd like to edit.
PLEASE NOTE: Billing and shipping information must be updated before your payment is processed on the 1st of each month.
We will send you an email with tracking information when your Blogger Box ships!
We're bummed you didn't absolutely love the items in your Blogger box, but here's the good news: we accept returns within 30 days of purchase for items in new, unworn condition. A $9.99 return processing fee will apply. View our Return Policy here. You can process your return here: https://amaryllisapparel.com/a/returns
PLEASE NOTE: You will be given 1 credit per item returned. Refunds will only be given in the form of credits if you used credits at checkout. If you purchased additional styles at 30% OFF, you are eligible to return those items for a refund to your original form of payment.
We're sorry to hear that there were fewer than 3 available to choose from! Make sure to select your styles early in the month to avoid sellouts. You CAN proceed with only 2 selections, and any unused credits will roll over to the next month.
Members can choose their Blogger Box selects starting on the 1st of each month and will have until the last day of the month. If you do not make your selections by the last day of the month, your 3 credits will roll over to the next month.
Every 3 months, your quarterly membership will renew. Your payment will be processed on the 1st of the month that you are set to renew.
We strive to offer the best quality in all of our products. Should this happen, we are so sorry that your item arrived in less-than-perfect condition! Be sure to contact bloggerbox@amaryllisapparel.com right away with images of your defective item. We will certainly work with you to make things right!
General
To avoid having to return or exchange ill-fitting items, you can use our universal size guide, where we list garment measurements in inches and the numeric size they correspond with.
Here’s how to measure your size:
- Using a tape measure, measure around your bust, waist, and hips. Wrap the tape firmly, not too tight but not loose, around each area to find your numerical measurement in inches.
- Use these numbers to decide which size (XS-3X) is best for you by using our size guide.
We’re sorry to hear if you’re having issues regarding anything Amaryllis Apparel. We want to make sure you’re satisfied with your shopping experience and purchase. If you have any questions, please reach out to support@amaryllisapparel.com, and we will be happy to help!