Holiday Return Policy If you purchase a gift between November 2, 2021 and December 13, 2021, we will provide an extended window to make a return, so long as it is postmarked by January 15, 2022. Please contact Customer Service with your order information if you have any additional questions.
Virtual Warehouse Sale All items purchased in the Virtual Warehouse Sale are FINAL SALE. No returns or exchanges.
We're bummed you didn't absolutely love your purchase, but here's the good news: we accept returns within 30 days of purchase for most items in new, unworn condition. Full-priced items purchased with a coupon code are eligible for returns as well. A $6.00 fee will be deducted from your refund to cover shipping costs. However, if you select Store Credit as your method of refund, the return shipping is FREE and a fee will not be deducted from your Store Credit amount. We do not accept the return of any items that are worn, damaged after receiving, washed, or altered in any way. Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to denial. All original packaging and tags must be attached. Customer must include the order packing slip with the return.
- All swim is FINAL SALE and may not be returned or exchanged
- All jewelry is FINAL SALE and may not be returned or exchanged
- All bodysuits are FINAL SALE and may not be returned or exchanged
- Two piece clothing sets, including both a top and a bottom, must be returned or exchanged as a set, not individual
- All items in the sale section are not eligible for free return shipping.
- International orders are not eligible for free return shipping.
- All items in the clearance section are FINAL SALE and may not be returned or exchanged.
What will the refund method for my return be? Refunds are issued to your original payment method or in the form of online Store Credit credit. Refunds cannot be returned to alternate cards or different forms of payment.
What if I already returned an item from my order and I want to return another? No problem! Although we recommend that you return all items you are not satisfied with from the same order at one time, you are able to initiate multiple returns from the same order. A $6.00 fee will be deducted from the refund amount for each separate return that is shipped.
How long do I have to return an item after submitting my request in the return portal? After 21 days from the date that you generated your return label, it will be marked as void if not yet dropped off to the courier.
What should I do if my item arrived defective? We strive to offer the best quality in all of our products. Should this happen, we are so sorry that your item arrived in less than perfect condition! Be sure to contact email@example.com right away with images of your defective item. We will certainly work with you to make things right!
Modified Return Policy: If you return more than $1,000 in a 12 month period you will be subject to a modified return policy. We will contact you if you are subject to the modified policy.
Can I make a return using my own shipping label? If you would like to return your item(s) using your own shipping label, please use the address below:
Amaryllis ReturnsPlease note: Should you choose to use your own shipping label, we recommend receiving shipment tracking, and keeping your shipping receipts until your return is processed. Amaryllis is not responsible for missing, damaged, or packages lost in transit. Amaryllis is not responsible for personal or non-Amaryllis items returned to our warehouse. We recommend carefully packaging your return and ensuring you are only returning Amaryllis products.
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