Return Policy

Returns

We're bummed you didn't absolutely love your purchase, but here's the good news: returns on full-priced items are FREE within 30 days of purchase for most items in new, unworn condition. Full-priced items purchased with a coupon code are eligible for free returns as well. We do not accept the return of any items that are worn, damaged after receiving, washed, or altered in any way. Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to denial. All original packaging and tags must be attached. Customer must include the order packing slip with the return.

  • All swim is FINAL SALE and may not be returned or exchanged
  • All jewelry is FINAL SALE and may not be returned or exchanged
  • All bodysuits are FINAL SALE and may not be returned or exchanged
  • Two piece clothing sets, including both a top and a bottom, must be returned or exchanged as a set, not individual
  • All items in the sale section are not eligible for free return shipping.
  • International orders are not eligible for free return shipping.
  • All items in the clearance section are FINAL SALE and may not be returned or exchanged.
How do I return an item? In the event that you are not satisfied, we are happy to provide a USPS return shipping label to send your item(s) back to us! Please head to our return portal to initiate your return by clicking the link below. Pack the item(s) that you would like to return along with the order packing slip and attached the prepaid label. Once your return arrives at Amaryllis, the processing time can take 3-5 business days to complete. You will be notified via email when your return has been process and a refund is issued. We process your return requests Monday-Friday 8am-5pm PST.

 START YOUR RETURN 

What will the refund method for my return be? Refunds are issued to your original payment method or in the form of online credit. Refunds cannot be returned to alternate cards or different forms of payment.

What if I already returned an item from my order and I want to return another? Only the first return from an order is free. All returns from the same order made thereafter will not be free. The Customer Service team will deduct the cost of the return shipping label from your refund.

How long do I have to return an item after submitting my request in the return portal? After 21 days from the date that you generated your return label, it will be marked as void if not yet dropped off to the courier.

Modified Return Policy: If you return more than $1,000 in a 12 month period you will be subject to a modified return policy. We will contact you if you are subject to the modified policy.

Can I make a return using my own shipping label? If you would like to return your item(s) using your own shipping label, please use the address below:

Amaryllis Returns
15261 Barranca Pkwy
Irvine,CA 92660

Please note: Should you choose to use your own shipping label, we recommend receiving shipment tracking, and keeping your shipping receipts until your return is processed. Amaryllis is not responsible for missing, damaged, or packages lost in transit. Amaryllis is not responsible for personal or non-Amaryllis items returned to our warehouse. We recommend carefully packaging your return and ensuring you are only returning Amaryllis products.

    Exchanges and Store Credit

    Exchanges are welcome! Please select "store credit" as your reason for return in our return portal. You will then receive an email including a USPS return shipping label, and store credit to be used on re-purchasing your desired item(s).
     

    Have questions regarding our return policy?

    Feel free to reach out to the Amaryllis Customer Support Team at support@amaryllisapparel.com.