Return Policy

Returns 

We're bummed you didn't absolutely love your purchase, but here's the good news: we accept returns or exchanges within 30 days of purchase for most items in new, unworn condition for store credit (Amaryllis E-Gift Card). 
Please email Support@AmaryllisApparel.com to start your return. Please include your order number in the email. 

Amaryllis offers exchanges for the same item in a different size when we are notified of the request within 30 days from the date your order shipped.

 

Please email Support@AmaryllisApparel.com to start your return. 

Items damaged or defective may be returned by contacting Support@AmaryllisApparel.com within 3 DAYS of delivery.

Doorbusters can be returned ONLY for exchange for a different size.

We do not accept the return of any items that are worn, damaged after receiving, washed, or altered in any way. Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to denial. All original packaging and tags must be attached. Customer must include the order packing slip with the return.

Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:

  • Swim
  • Lingerie 
  • Jewelry
  • Bodysuits
  • Hair Accessories 
  • Hosiery
  • Clearance Items
  • Items Marked Final Sale

Please note: Orders CANNOT be changed, modified, or canceled after checkout.

FAQS

Is there a return fee?

A $7.99 fee will be deducted from your store credit to cover shipping costs. 

How long does it take to process the return?

  • Please allow up to two weeks (14 Days) from the date you mail your item(s) back for your return to be processed—you will receive an email confirmation when complete.

How long does it take to receive my store credit?

  • Once you receive your email indicating your return has been processed, you can expect to receive your Amaryllis E-Gift Card sent to your email address on file.

Is there a return fee?

  • If you use our pre-paid return label, the cost of return shipping is $7.99 for any number of items and will be deducted from your store credit. You may also choose to mail the item back using your own insured, trackable method.

How do I request a return label?

  • Please email Support@AmaryllisApparel.com with your order number an the reason for your return. 

Do you offer price adjustments?

  • Due to our limited quantities and high demand for our products, we cannot offer price adjustments on any items. Returned merchandise will be processed for a E-Gift Card ONLY.
How do I return an item? In the event that you are not satisfied, we are happy to provide a USPS return shipping label to send your item(s) back to us! Please email Support@AmaryllisApparel.com to get your return started. Pack the item(s) that you would like to return along with the order packing slip and attached the prepaid label. Once your return arrives at Amaryllis, the processing time can take 10-14 business days to complete. You will be notified via email when your return has been processed and a Store Credit is issued. We process return requests Monday-Friday 8am-5pm PST.
International Returns To make an international return, please email Support@AmaryllisApparel.com to initiate a return. 

 

How long do I have to return an item after submitting my request in the return portal? After 21 days from the date that you generated your return label, it will be marked as void if not yet dropped off to the courier.

What should I do if my item arrived defective? We strive to offer the best quality in all of our products. Should this happen, we are so sorry that your item arrived in less than perfect condition! Be sure to contact support@amaryllisapparel.com within 3 days of receiving the product with images of your defective item. We will certainly work with you to make things right!

Can I make a return using my own shipping label? Yes 

Please note: Should you choose to use your own shipping label, we recommend receiving shipment tracking, and keeping your shipping receipts until your return is processed. Amaryllis is not responsible for missing, damaged, or packages lost in transit. Amaryllis is not responsible for personal or non-Amaryllis items returned to our warehouse. We recommend carefully packaging your return and ensuring you are only returning Amaryllis products.
 

Have questions regarding our return policy?

Feel free to reach out to the Amaryllis Customer Support Team at support@amaryllisapparel.com.